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TRIAM SECURITY (‘Triam’) and all its subsidiaries (includes all subsidiaries across globe) are committed for protecting and respecting your information that will be provided by you by filling the forms on our site. Th Privacy Policy outlines the manner in which we collect, store, use and protect your information and it has been prepared to ensure that your privacy is protected and secured. You can be assured that we shall use your personal information only in accordance with this Privacy Policy. Please read and understand carefully that the Triam’s Privacy Policy is to know our views and practices regarding your personal data and on how we use it.
You hereby acknowledge that you accept this Privacy Policy when you sign up for, access or use our products, services, content, features, technologies, or functions offered on our website and all related sites, applications and services (collectively “Triam’s Services”).
By providing us with your information you expressly consent to us processing your information in accordance with the terms of our Privacy Policy.
The Information which you have provided at the time of registration on our website and while subscription of our various services this may include but not limited to:
Why we collect your information?
1. To personalize user experience:
We use your information to provide and improve the Triam’s Service to you. Also, we may use information to understand how our users as a group use the services and resources provided on Triam’s Website.
2. To improve customer service:
Your information helps us to respond more effectively to your customer service requests, enquiry and support needs.
3. To process your application:
We use the information collected to understand the nature and profile of your business and accordingly approve or decline your application.
4. For marketing purposes:
We may use your information for promotional activities of our new products and features, special offers and for advertising our products and services.
5. To periodic Communications:
The email/contact number/address provided will be used to send information and updates pertaining to our site and our services. It may also be used to respond to your enquiry, and/or other requests. If the user decides to opt-in to our mailing list, they will receive emails that may include Triam’s news, updates, related product or service information, etc.
6. To share with Law Enforcement Agencies, Government Agencies or Other Unaffiliated Third Parties:
Even though we make full effort to prevent your privacy, but sometimes we may require to disclose your personal information to law enforcement agencies or to third parties helping in investigating fraud or to third parties investigating to safe guard user or TRIAM from any risk, or with government agencies or other third parties where we are compelled to by court order or similar legal procedure; where we are required so to do to comply with law; where we are cooperating with an ongoing law enforcement investigation; or where we have a good faith belief that such action is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our User Agreement.
Data Storage and access
The data we collect from you is stored in our system servers and will be treated with utmost confidentiality. Your personal information will be used only by Triam for all business transactions that require your information to complete the transactions.
Disclosure of your Information
Triam may disclose your personal information to any of our subsidiaries.
For the further growth of the Triam, we may acquire any business or asset. In such case we may disclose your personal data to the prospective buyer of such business or assets.
Triam may transfer information with any of our subsidiaries that we collect about you, including personal information across borders and from your country or jurisdiction to other countries or jurisdictions around the world. Note that we may transfer information, including personal information with any of our subsidiaries, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction.
In case Triam or its Subsidiaries are acquired by a third party, in which case information held by it about its customers will be one of the transferred assets. If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Triam may allow a third-party application to access your information in cases where a need arises for verification of your data and other validation purposes. Triam ensures that verification processes used by third party application will help to make your account safe from fraud or any money laundering.
Security and Retention:
Triam recognizes its responsibility to keep confidential and secure at all times any information that Triam receives in connection with a transaction. Triam has all the necessary electronic and physical procedures in place to keep your information secure in order to prevent any unauthorized access. When you log into your Triam account, all Internet communication is secured using Secure Socket Layer (SSL) technology with 256-bit encryption security. For your own safety, please make sure never to share your Triam login details with anyone.
Notwithstanding anything contained in this Policy or elsewhere, to the extent permissible under applicable laws, Triam shall not be held responsible for any loss, damage or misuse of your Personal Information/Non-Personal Information/Sensitive Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).
A Force Majeure Event shall mean any event that is beyond the reasonable control of Triam and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, epidemic, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of Triam), power or electricity failure or unavailability of adequate power or electricity.
Internet Cookies
Cookies are text files, used by your computer's browser, that store visitor session data. Cookies, by themselves, do not identify the individual user. Cookies are commonly used on the Internet and do not harm your system.
Cookies are mainly used to measure web traffic, for keeping records and to let you know when you visit a particular site. But cookies never give us access to any other information other than what you choose to share with us.
Cookies also help us in analysing data to be used in improving our website, eventually giving you a better user experience. Users generally have the options to accept or decline cookies. However, please note that you will not get the full benefit of using the website if you choose to decline.
When you registered on our website information about your computer, including where available is your IP address, operating system and browser type for system administration will be recorded. We may collect same information on email or by any other mode of communication. This is statistical data about our users’ browsing actions and patterns and does not identify any individual. This is required for more accurate reporting and improvement in the services.
Third Party Websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. Triam does not control the content or links that appear on these sites and are not responsible for the practices employed by those websites.
Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies. Triam does not guarantee protection and privacy of information that you may provide to such websites.
Updating your Information
If your personal or professional information (such as your name, address, or telephone number) needs change, you must update your details by contacting Triam on our contact us page.
To avoid inconvenience to all, Triam strongly advises keeping all information up to date and correct. Triam will be exempt from any responsibility in the rare event where losses may arise from not updating your information.
Jurisdiction:
This Privacy Policy is governed by and shall be construed in accordance with the laws of Singapore and any disputes arising out of or in connection with this Agreement shall be subject to jurisdiction of the Courts of Singapore.
Indemnity:
You shall indemnify and hold harmless Triam, its officers, directors, contractors or agents and any third parties relying on the information provided by you for any losses, including all claims, damages, liabilities, deficiencies, assessments, interest, awards, settlements, penalties, fines, costs or expenses, suffered, incurred, sustained by, or imposed on Triam, as a result of, arising out of, with respect to, in connection with or by reason of a breach or non-performance of any of the terms, conditions, representations, warranties or covenants contained in this Privacy Policy by You.
Other Websites and Services
We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained mention there. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services.
You’re browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. Further, you agree that we are not responsible and do not have control over any third-parties website/Services that you authorize to access your User Content. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk.
Customer Rights:
We acknowledge and agree the individual’s right to access their Personal Data. We shall allow an individual access to their Personal Data further we allow the individual the occasion to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual is in question or where the rights of persons other than the individual would be violated. Individuals may contact our Privacy Officer via email to request access. Contact information can be found below.
Grievance redressal:
Please write your concerns to: For TRIAM SECURITY:
If your concern/query remains unresolved, can escalate the matter to our Grievance officer. The details of the Grievance Officer are provided below:
For TRIAM SECURITY:
Triam reserves the right to amend this policy at any point in time on its discretion and accordingly update this page. The amended version will be effective at the time we post it on this page. Please check this page periodically to make sure you are happy with the changes.
Policy w.e.f. 22nd July 2024
